Shipping Policy
Last Updated: August 6, 2025
At Door-it.com, we are dedicated to delivering the finest doors, timber, and related products across India with security and efficiency. Please review our detailed Shipping Policy outlining timelines, procedures, costs, and your responsibilities as our valued customer.
1. Order Processing
- All orders are processed within 2-3 business days following payment confirmation.
- Orders are not processed, shipped, or delivered on weekends or public holidays.
- Should a delay arise due to high order volume or unforeseen events, we will contact you promptly.
2. Shipping Methods and Carriers
- We offer standard and expedited shipping options, with shipping methods and estimated timelines displayed at checkout and in order confirmation emails.
- Orders containing large or heavy items such as doors or timber are delivered using specialized freight carriers equipped for safe transport.
- Carrier selection and shipping method may vary based on delivery location, order size, and product type.
3. Shipping Rates and Costs
- Shipping charges are calculated based on size, weight, delivery location, and shipping method. All fees are clearly displayed at checkout.
- Bulky orders may incur palletization or additional freight charges. If a custom shipping quote is required, our team will contact you before shipment.
4. Delivery Areas and Restrictions
- We deliver to addresses throughout India. We are unable to deliver to P.O. boxes or military addresses.
- For remote locations, please contact us at +91 8797779994 or care@door-it.com to discuss available shipping options.
5. Delivery and Scheduling
- Delivery timeframe depends on location and shipping method. You’ll receive an estimated delivery window at checkout and via email after shipment.
- For freight shipments, the carrier will contact you to schedule a convenient delivery appointment. Please ensure someone is present to inspect and accept the items.
- If unable to receive the delivery within the carrier’s required timeframe, storage or redelivery charges may apply.
6. Shipment Confirmation and Tracking
- Once your order has shipped, you’ll receive an email with tracking information if available, so you can monitor your order in real time.
7. Risk of Loss and Damages
- Title and risk of loss transfer to you once the shipment is handed over to the carrier.
- At delivery, please inspect products thoroughly in the presence of the carrier. Significant damage should be photographed and noted on the carrier’s delivery record before acceptance.
- Do not refuse delivery for minor or superficial shipping marks. If substantial damage is identified, contact our team within 24 hours at +91 8797779994 or care@door-it.com and keep all packaging for claims processing.
8. Customs, Duties, and Taxes
- All shipments within India are inclusive of applicable GST and duties. For international orders, please contact us for terms and availability.
9. Refused and Unclaimed Shipments
- Refused or unclaimed shipments will incur return shipping and storage fees, which will be deducted from any eligible refund.
- It is your responsibility to ensure accurate delivery information and coordinate with the carrier to receive your order.
10. Changes to Shipping Policy
We reserve the right to update this policy at any time without prior notice. Changes take effect immediately upon posting on this page. Please review before each purchase.
11. Contact Information
For any queries, please reach out to our support team:
Sri Shiva Saw Mills
99/F Industrial Suburb Mysore South
Phone: +91 9449182676
Email: care@door-it.com
Website: https://door-it.com
By placing an order, you agree to the terms stated in this Shipping Policy. Thank you for choosing Door-it.com—India’s trusted supplier of premium doors and timber products1234.