Shipping & Delivery Policy
Shipping & Delivery Policy
Last updated: 17 July 2026
Because most of our doors and all of our custom furniture, panelling, and window frames are made to order rather than kept as ready stock, delivery timelines are built around a short production period as well as transit. Here’s how it works.
Production time
Once your order is confirmed and payment is received, your item goes into production. Standard-size doors typically take a few working days to manufacture and finish; custom furniture, panelling, and window frame & shutter orders can take longer depending on the scope of work. We’ll confirm an estimated timeline with you when your order or quote is confirmed.
Delivery areas and charges
- Mysore (local area) — free delivery to addresses within our local service area.
- Bengaluru — a flat delivery charge applies, shown at checkout before you pay.
- Other locations — we currently deliver to Mysore and Bengaluru by courier/transport. For other cities, local pickup from our Mysore workshop can be arranged, or contact us to discuss delivery options for your area.
Exact delivery charges for your address are calculated automatically at checkout based on your pin code, before you confirm payment.
Local pickup
You’re welcome to collect your order directly from our workshop at 99/F, Industrial Suburb, Mysore South, Mysore – 570008. We’ll contact you by phone or WhatsApp once your order is ready for pickup.
Large or heavy items
Doors, door frames, and furniture are delivered by our own transport or a trusted logistics partner suited to handling large wooden items — not standard courier. For installation of doors, frames, and panelling, see our installation services.
Delivery timeframes
Once your order leaves our workshop, local Mysore deliveries are typically completed within a day or two. Bengaluru deliveries usually take a few additional days depending on transport scheduling. We’ll keep you updated by phone or WhatsApp as your order moves through production and dispatch.
Inspecting your delivery
Please inspect your item at the time of delivery or pickup, and let our delivery team or our support team know immediately if you notice any transit damage. See our Returns, Cancellation & Refund Policy for how we handle transit damage.